Lifeproof sent me their new Nuud waterproof iPhone case and I couldn't think of a more appropriate way to thank them than to republish this post from April 2011. The following is a true story. A very SAD story…
New York City— On Friday night, something unthinkable happened to the mother of a 16 month-old baby girl named Mazzy. That baby girl, who neighbors describe as sweet, innocent and seemingly weapon-free murdered her own mother's most prized possession— her iPhone.
The victim is an iPhone 4S and though many would wonder if something so dated is even worth crying over, this particular mother would argue that it worked just fine and was supposed to be her ticket to an iPhone 6 when it becomes available later this year.
How could this horrific accident take place on the 12th floor of an otherwise quiet residential building in lower Manhattan? We talked to the mother to find out.
Ilana is an average mom with an admittedly closer than normal relationship with her mobile devices. She can often be spotted crossing busy intersections while texting and using every conversation lull as an opportunity to instagram a photo or update her status on facebook.
So how did 16 month-old Mazzy get her hands on the device? Ilana concedes that on occasion, while watching the baby, she has been known to shut her eyes for an inconsequential period of time. "It is not sleeping per say. It is more like a blink that turns into a lingering look at the back of my eyelids."
When pressed about this lapse in parenting, Ilana describes it as follows:
"Did you ever see the movie Jumper? If not, don't, it's horrible. But basically, the way they move through time is with staggered cuts into the not so distant future. That's what it's like when I close my eyes. One moment Mazzy and I are playing on the floor by the coffee table, the next moment Mazzy is playing over by the couch. She is not far from where she started. I just didn't see the two steps it took her to get there."
When asked how Mazzy got her hands on the iPhone, Ilana begrudgingly admits that she gave it to her. "Sometimes when Mazzy begs for the phone and I don't have the energy to introduce something more interesting, I give in and let her play with it."
Unfortunately for Ilana, this also happened to be one of those times where she took one of her lingering looks at the back of her eyelids.
"I shut my eyes for a second. When I opened them again, Mazzy had the phone in her mouth. I took it away immediately."
Ilana reports that directly after the incident, the phone started to act "all buggy". Apps were popping up at random, phone calls were being made inadvertently, and the volume indictator would not go away.
It was at this point that Ilana remembered Mazzy's secret weapon— DROOL. She removed the case and to her horror, found the inside entirely slicked with saliva.
Next, Ilana consulted numerous online articles with instructions on what to do if your iPhone gets wet. She wiped it down, used a blow dryer, tried to suck out the moisture with a vacuum and lastly, stuck the phone in a pot of uncooked rice.
When all attempts to return the phone back to it's normal state failed, Ilana hightailed it to the Apple store to get some resolution.
The man at the Genius Bar did not have good news.
"He asked me if there had been water damage. I said "no" because 'water damage' sounds like you dropped your phone in the ocean or you placed it on the edge of the sink and then knocked it into the toilet. 'Water damage' does not sound like something that can happen from a baby sticking the phone in her mouth for half a second."
Unfortunately for Ilana, the man at the Genius Bar was all too familiar with the telltale signs of water damage— condensation inside the screen, blue corrosion on the adapter— and pointed these out just so Ilana would know that he knew she was lying.
When asked what she thought about being exposed by the man at the Genius Bar, Ilana had this to say:
"Goddamn DROOL."
In the end, Ilana was forced to do two things.
1) Buy a new iPhone. The warranty did not cover water damage. And to add insult to injury, Ilana had to purchase another iPhone 4S because her contract isn't due for an upgrade until July.
2) Accept that she may have fallen asleep while watching her child.
"Looking back, I have to admit that in order for that much water damage to build-up in the device, I must have closed my eyes for longer than I imgained. At least enough time for Mazzy to steal my car, drive to the beach and take a dip with my iPhone in the ocean."
All is not lost because Ilana hopes this article will serve as a public service announcement for other parents who are into the habit of appeasing their children with their mobile devices.
"I already knew that by giving the baby my iPhone, I was taking the easy way out and risking potential developmental damage. What I didn't realize, is I was also risking the health of my phone."
Consider yourself warned.
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Below is a video from Lifeproof showcasing the indestructible nature of their cases. If only I owned one two years ago…
i’m so sorry this happened to you and thank you for taking the time to share your sad story.
on the bright side, sounds like you’ve got someone to share the driving when the traffic gets bad on trips to the shore this summer!
I love the newspaper article format.
I too, have suffered the same loss with my Google Android. Drool is pretty powerful. And I’m sorry you had to get another iPhone 3, instead of something ‘better’.
Love the description “lingering look at the back of my eyelids”!
I LOVE how you did this!! The quote with #2 is priceless!
I’m including in my Saturday faves – everybody has to read this!
This article was gripping, intense, and heart wrenching. I grieve for your loss. I hope you kept the broken I phone for Mazzy.
A couple thoughts. First, I feel for your loss. I dropped my iPhone 4 and it shattered. Genius Bar genius said that dropping is not covered – just like water. At least the iPhone 3 isn’t $200.
Second, don’t tell anyone, but I may have had a few incidents of looking at the back of my eyelids while watching children. Ok, more than a few.
Totally! I’ll take one of my lingering looks at my eyelids while she’s driving!
They should do scientific studies on drool. I am sure it can serve some sort of military purpose.
Sorry about your droid. I hope you got an iPhone afterwards. (says a devout apple follower since the early 80s)
Awesome! Love being part of “monster likes”!
They took it. I wonder if I could have kept it if I’d asked. It would have been perfect too because it still lit up.
This story just gets sadder.
I love your journalistic approach. I once dropped my Android phone in a toilet. Luckily it was post-flush and not a public toilet, but still, pretty nasty. The tech guy at Verizon told me to put the phone in a ziplock back full of rice to draw the water out. (It totally worked!) But he did make a point to tell me not to used cooked rice. (Duh.)
Also, I love your blog so much, I gave you the Versatile Blogger Award on my blog. Thanks for sharing with us!
http://live-by-rule2.blogspot.com/2011/04/versatile-blogger-award.html
You are correct. It is not $200. It is $199.
I came home and saw that it is selling for like $39 now but apparently, that is only if you don’t already own a phone and you are signing up with AT&T for the first time. Or if you are eligible for an upgrade which I am not.
In the article I read, it said I had to leave the phone in the rice for two weeks. I left it there for about fifteen minutes, went out of mind and then went to the Apple store. Can you imagine leaving it for two weeks only to find out it didn’t work??
Plus the adapter was already corroded so I don’t think it would have helped.
What a sad, sad day. She couldn’t have waited until your contract was up so you could get the new iPhone. Did you at least keep the old one to give to play with?
hi, you know those little bags of carbon pelets you find in your shoe boxes? you can buy those in a large size. place the phone between two large carbon bags and place them in a ziplock back. leave in overnight or several hours. the carbon draws out the moisture. did you take the battery out immediately after retrieving the phone from the killer?
My condolences on your phone. Where are the memorial services being held? You are not alone!
I’m so sorry about your loss. I’m certain that your story will help others.
LOL – my baby killed mine by throwing it into the toilet. Aren’t kids awesome!
I think you have a new column here. Recent news… I love it!
My kids killed my very first iPhone – well their diaper bag did. It slipped out 2 weeks after I got it and cracked the screen. I unashamedly wept in the playground.
Drool is like the nuclear weapon of babies.
I’m so sorry for your loss.
Buuuummer.
This is why I own a cheap phone that stands up to drool. It’s been through two teething babies and the only thing that’s wrong with it is that the “4” button always stays lit up. Oh and it has teeth marks.
iPhone 4! It’s made out of the same glass they use for helicopter windshields!
I like your “news article” but I like the “headline” the most. 🙂
I am shaken to the core by this horrific tale. Shaken, I say. And can I tell you how much I hate the little loopholes they throw you? Because clearly they know water damage is going to be a common cause of damage. Jerks.
But it could be worse. My sister, while a toddler, decided one day that she wanted to “shave like Daddy”. So while I was gazing at the back of my eyelids she sneaked upstairs to give it a shot. She didn’t start crying until she saw the horrified look on my face when I caught her in the act. Then she figured out she’d done something wrong. I guess the blood and, I would assume, pain didn’t tip her off?
OMG! I’m sorry your phone was ruined but this article is hilarious! I’m following with Google friend connect.
WAAAAHHHH! im sorry to hear about your iphone…. my son has an affinity for my iphone4…. they make the OtterBox Armor case… as bulky as it is… will protect it from H2o, drool, milk splashes, rain, etc….
Oh, this is cracking me up! I always give my kids the iPhone. They BEG for it in the car. It’s ridiculous! I have the Otter Box, but the rubber parts are tearing off and leaving ports of some sort wide open for…drool. You have warned me and I can’t thank you enough.
Where we can we send flowers? Or is there a charity your iPhone particularly loved?
Sometimes 5 minutes of free time from my 3yo is worth $199. Just sayin’.
I love how you wrote this post! It is hysterical. However, I am wincing in pain at your loss and replacement hassle. My kids love my iPhone and they’re also starting to get attached to the iPad– even though I’m trying to keep it away!
OMG, this was soooooo funny! I have not taken any lingering looks at the back of my eyeballs – because I know that then I will be fast asleep and will wake up to my little monster doing a Superman off the roof, or selling pot out of the backyard, or some such Child Protective Services fun. However I have been known to relent to her harpie like screetches to play with my cell phone or iPad until she gets too aggressive, in which case I whip it away while expecting a 21 month old to not throw a fit over being told “yes” and then “no” in one fell swoop. Hmmm, on the other hand, an iPad is likely cheaper than therapy. Maybe I should just go with it! 😉
No, I didn’t think of it. And now I feel like a moron.
I wish I had consulted you instead of that stupid article. You sound like you know what you are talking about. Unfortunately, the phone is now in a big Apple garbage bin in the sky.
Ah. Toilets. So fascinating for children. Mine loves to dip her hands inside. Isn’t that adorable?
My diaper bag is all open pockets too. I guess they are trying to make everything easy access, but tell that to the massive amount of money I spent at Sephora after my make-up bag fell out of my diaper bag on a plane.
Ha— Buttons. Are you from the 70s?
WOW. That is horrifying. And fantastic. But mainly horrifying. I feel very lucky now that she didn’t wonder over to the oven or the hair iron.
I hadn’t heard of the Otterbox. I will look into it immediately! I will also alert my patent lawyer to stop researching my baby-proof iPhone case invention. Why are all the best ideas taken?
My iPhone loves a charity called “Mommy Shorts Makes No Money”.
Here’s the link for donations: http://bit.ly/l5ictv
Well, this would be true except I went to the Apple Store after I put Mazzy to bed. A time I refer to as “the most wonderful time on earth”.
One of Mazzy’s first words was iPad. And I know it sounds like I am joking but I’m not. We have to hide it or else she goes crazy begging for it.
Isn’t Child Protective Services fun? I have party hats in the cabinet just in case they ever show up.
I do the same thing with the iPad and iPhone— I send very mixed messages. That would be a good question for Dr. B— how do you set limits?
I don’t have internet or texting abilities on my what the heck is it phone.
I’m awesome like that.
I also hate touch screens. I hate them. I can never touch the right “button” or “letter” or anything. It’s like my fingers are too fat.
I miss buttons.
I think I would bawl like a baby!
Well this is very funny. Love the newspaper format. Sorry about the demise of your iPhone, but glad you got a good story out of the exploits at least.
I had no idea baby drool was so dangerous! My boys are well past the drooling stage, but good to know.
I am sorry for your loss. And the start of many future expensive losses.
Despite my better judgement, I too have used my phone to distract my children so that I could finish an important email, converse with their doctor, make a martini, – important stuff I assure you. Now both children are Angry Bird addicts in need of a 12 step program. I no longer have a phone – my children have an absurdly expensive and fragile gaming device. My days (and the phones) are numbered.
Loved reading this and loved the format. Wish I could say something more intelligent nut I’m fighting a losing battle not to take a lingering look at my eyelids.
I think I should ck the warranty on my ph even though I have no infants/toddlers. Sales person told me my warranty covers everything. I could smash it to smithereens or drop it in toilet and get it replaced, for small fee of course.
Visiting from Mommy of a Monster & Twins.
This is totally funny. I get to say that because the toddler broke the unbreakable helicopter glass on my iPhone 4. Seriously.
Good luck with the new one!
Oh, no! At least you have one again.
When we were driving to PA last week, I gave my 2 y/o my phone to stop his screaming. He was playing with it and all of a sudden, I heard him start to throw up. I turned around, screaming “don’t throw up on my phone!”
B/c I don’t know if I could have survived that. Thankfully, he didn’t. He just threw up all over himself and the car seat. But, the phone was safe.
your storytelling is amazing. i love how you treated this occurance in your life and celebrated it/mourned its demise by creatively writing a police interview! creative and well done. like you do. 🙂
LOL!! that was really a hilarious unfortunate event, you should have taken your phone into another repair shop there are some shops that can fix water damage. SO hows the suspect? what punishment did she received for her sin?
A mother has been accused of trying to kill her newborn baby by placing it in a Prosecutors in Virginia said stay-at-home mom Janecka gave birth while alone at her apartment
Oh the things to look forward to with a toddler. Lately, I feel like I’m always trying to stop my 7 month old daughter from eating the straps of my purse. I don’t even want to know what’s going to happen when she realizes the purse opens.
I remember when you posted this story for the first time. I think of it every time I’m tempted to let my son play with my iPhone. Now that I know drool can completely ruin it, I NEVER let him play with it. So thanks for the public service!
Sold! I’d buy that case. I’ll have to buy an iphone too!
iPhone 6?! God, I’m late. Didn’t they just come out with the iPhone5?! Technology moves too fast for me.
I’m stuck on my iPhone4s. It’s just enough for me and not too much to overwhelm me.
My last iPhone4s survived two falls in the toilet and one in the bathtub. I dropped it in the toilet one of the times, but my son is to blame for the other two incidents. After the bath tub, the volume quit working and my phone calls sounded like everyone was raving so I eventually got a new one. And my son cracked it this past weekend.
Great idea,
At first when I ordered this product I wa a bit unsure of myself especially after I found out it was going to take almost a month and a half to ship. But I was very saticfied upon arrival. The item arrived a month before the acpected date. As for the product it self it seems very well made and quiet lovely looking on my white iPhone.
Love,
Kingbrion